Ridership: Provided 12.2 million customer trips, with more than half of those trips taking place in the second half of the year, and growth of four million over the 2020 rate and a 42 per cent increase over its FY21 goal.Total capital spend: Advanced $2.2 billion in capital spending, including major milestones such as the Hudson Tunnel Project property acquisition and new multi-powered trainsets.Safety: Since the COVID-19 vaccine offers the best way to keep its employees and customers safe, Amtrak required employees to become vaccinated, resulting in 97 per cent of Amtrak’s employees with at least one vaccination dose, excluding employees who are on leave of absence or have an approved accommodation.Preliminary results for fiscal year 2021 (October 2020 to September 2021) include: The Bipartisan Infrastructure Law enacted by the Biden Administration and Congress is a historic investment that will benefit customers and communities and prove that Amtrak is an important part of a larger solution to help America tackle the climate crisis, create economic opportunity, and expand mobility.” “We will continue to prioritise offering a modern, safe, and reliable customer experience and preparing for what should be a monumental fiscal year 2022.”īusiness is now at about 70 per cent of pre-COVID-19 levels, up from 25 per cent at this time in FY20, and based on the current forecast, ridership and revenue is expected to improve to about 80 per cent of pre-COVID-19 levels by the end of fiscal year 2022.Īmtrak Board Chair, Tony Coscia said: “Our 50th year as a company is certainly a milestone, and we launched several hallmark initiatives as we embark on a new era for passenger rail.
“Our customers trust Amtrak’s commitment to safety and are responding positively to the investments and improvements we are making,” said Amtrak CEO, Bill Flynn. With announcements of its largest order for new trains in decades, the opening of new stations, the addition of new customer services and amenities, and Amtrak’s proposals for new corridor service in up to 160 communities, Amtrak put in motion key initiatives to support an enhanced national rail network capable of serving more people in more places with better service. Amtrak successfully advanced its COVID-19 recovery efforts throughout its 50th Anniversary fiscal year, through continued safety measures for customers and employees, increased train service levels in line with growing demand, and continued building a strong foundation for modernisation and growth.